So far my experience with Westbow has been totally positive. My check-in coordinator is easy to contact, and if he's busy at the time, he gets back to me within a day. That impresses me!
I am learning about marketing as well as the details of publishing, and I am enjoying it immensely. My manuscript is nearly ready for final submission; I'm just waiting for some promised help with checking details in setting. So I'm trying to be paitent - never easy for me!
I've heard some people say that self-publishing is for people who really aren't good enough for "normal" publishers. What do you think? Have you self-published? Or do you believe big royalty publishers are the only way to go?